Alfresco Support and Open Source Support Services
We understand that continuous business operations are critical to the running of an efficient organisation
That's why Zaizi offers 24x7 support packages tailored specifically to each customers needs.
Our dedicated support teams are highly skilled and trained to provide our 24-hour services, as customers are our number one priority.
Your solutions may be cloud based or on-premise hosted systems, Zaizi built or third party applications. We will provide remote 2nd/3rd line support for Alfresco and the associated software stack.
Our Agile ITIL service management framework can be integrated with your own in-house IT services or your 3rd party IT suppliers.
Hybrid agile solutions
Alfresco and other open source systems are used in many ways by vastly different organisations. We understand that your requirements will be dependent on your circumstances and will be likely to change over a period of time.
Zaizi understands this and has developed a hybrid and agile technical and commercial engagement model to ensure your support service helps maximise the availability of your systems whilst providing exceptional value.