Streamline your business processes and workflows

Enable you organisation to align business functions with customer needs to make faster, intelligent and empowered decisions

Connect | Simplify | Streamline

Organisations must ensure that their processes are as efficient and effective as possible. With business process management you can take your existing processes and reinvent the way your business operates. From paper ingestion to creating operation workflows, we will ensure that you are optimising your business functions, by streamlining workflows, and gaining greater insight into each case, ensuring your organistaion makes better decisions.

Enhance Your Business Processes

 

Case Management

Managing all of each customer’s data efficiently gives you the opportunity to deliver better, more efficient services and gain a competitive edge. By building multiple user roles, dispersed content and complex workflows into a structured business process that puts everything about the customer in one place, you can deliver personalised services efficiently.
  •  Robust features and flexibility on any web browser
  • Bypass the browser with seamless desktop integration
  • Mobilise your business processes

Digital Signature

Every business or organisation strives for an efficient business with growing revenue. But signing contracts and project approvals is typically an awkward and time-consuming process that slows the business. Contracts and forms are printed, shipped, signed, shipped back, and then stored.

Handwritten signatures have kept paper in the workflow which is why we have introduced CoSign for Alfresco, a complete digital signature solution that secures electronic records, maintains authenticity and optimises compliance in your information strategy.
  • FDA 21 CFR Part 11
  • Electronic Signature in Global and National Commerce Act (ESIGN)
  • Uniform Electronic Transactions Act (UETA)
  • FAA’s CFR Title 14
  • EU VAT Directive
  • Health Insurance Portability and Accountability Act (HIPAA)

Paper Scanning

Paper capture simplifies and standardises paper to digital capture across the whole enterprise. Now one document capture application can be used for multiple job functions.

Accessible through a standard web browser, it is easy for everyone to access and there are no volume or user number restrictions. This eases the burden on the IT budget, reduces the requirement for staff training, and saves the time required when maintaining desktop applications.

Workflow Management

Companies are starting to realise that digital strategies aren’t only about customer engagement; they’re also about unlocking value from existing operational data and systems to improve how knowledge is shared and work is coordinated.

An integral part of any organisation is efficient process and standardising and implementing business processes across the enterprise creates effectiveness, ensures consistency and leads to continuous improvement.

 
  • Open and modern BPM platform allows flexibility for automating, customising and rapidly adapting business processes
  • Graphical tools 
  • Integrated process and document management capabilities 
  • Human-centric workflows
  • Accessible via any standard web browser and from mobile devices
  • Reusable process and forms libraries enable fast and simple rapid application assembly

Reporting & Analytics

Zaizi have built a suite of reporting additions for Alfresco, leveraging technologies like Pentaho, Logstash and Elastic search, to add enormous value to the back end of your ECM

The reports will give you insights such as where all your data is coming from, to highest value and accessed content and then on to compliance and regulatory obligations, such as retention, user access and locked documents. 

  • Departmental breakdown - How your ECM is being used across departments
  • Full User audit - Who granted user access and to whom
  • Full Document audit - From creators to access rights
  • Compliance reports - From retention to security
  • Administrator rights across sites and content
  • Locked documents - Who has access
  • Custom user-specific reports
 

Consulting

We provide strategy, advisory and information architecture services to our clients to help them build content strategies that best fit your strategic roadmap to get the most value from their use of information.
 

Implementation

Our global delivery capabilities provide clients with the right people, skills and expertise to deliver industry leading architecture and development services with greater reliability, quality and productivity.

 

Managed Service

For customers wishing to remove the burden of operating their solution, we offer a Managed Service. All aspects of the solution are managed by Zaizi, including hosting, upgrades and management of third parties.