Gain a competitive advantage through your information strategy
Managing all of your customer’s data efficiently gives you the opportunity to deliver better, more efficient services and gain a competitive edge. By building multiple user roles, dispersed content and complex workflows into a structured business process that puts everything about the customer in one place, you can deliver personalised services efficiently.
Effective case management
- Robust features and flexibility on any web browser - Work smarter with features such as drag-and-drop file management and list re-ordering, in-line editing, auto-complete of drop-down lists, bulk and mass operations.
- Bypass the browser with seamless desktop integration - A familiar Microsoft Office environment that integrates seamlessly and improves user adoption and efficiency.
- Mobilise your business processes - You can see just the right content, at the right time, anywhere you happen to be so that business processes don’t have to wait for users to get back into the office.