How to plan and deliver your automation project

Accelerating your digital transformation through the use of automation has reached a tipping point in central government. What was once considered a technology for the future is now entering the mainstream. 

If you’re not convinced, consider this: HMRC’s Automated Delivery Centre has used some 13,500 robots to help process more than 15 million transactions. Meanwhile, the DWP is growing its robotics and automation team to around 120 people. Clearly these trail-blazers believe that automation technology can deliver results for government. And if you look through the current business plans of various government agencies and departments, you’ll see that automation is key to future operations and efficiency.

Despite all the interest, the use of automation technology is still far from mainstream and many teams are only now appraising it for the first time.

So, if you are in that position, how can you ensure to plan your automation project so it delivers value for your organisation?

Seven planning steps for automating your processes

The answer lies in understanding that several different factors are interacting in this project —  people, process and technology. And that requires a different type of plan. Here are seven key areas that our experience says you need to focus on in order to ensure your automation project succeeds.

Remember, because you’re changing the culture as well as technology, the early stages of an automation project can sometimes be difficult for an internal team to plan on their own.

Fresh eyes and an external perspective from an expert who has done it before is often the best way of picking the path to automation. 

Want to find out more about how we can help? Fill in the form and we’ll be in touch

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