Privacy policy

This privacy statement applies to Zaizi Ltd websites and Zaizi’s affiliates’ websites that collect data and link to these terms. This policy does not apply to Zaizi websites that do not display or link to this statement or that have their own privacy statements. It also does not apply to Zaizi’s services and products unless they link to these terms.

In this privacy policy, we inform you about the processing and the privacy of your personal data when using our websites. Data privacy and data security are very important to us. Therefore, we are committed to respecting and protecting your privacy and to handling your personal data confidentially. We recommend visiting this website regularly as this Privacy Policy may be updated due to possible amendments to the law or changes of our internal processes.

Last updated: 1st September 2021

Contact details 

Name: Zaizi LTD

Address: Kings House, 174 Hammersmith Road, London W6 7JP

Phone number: 020 3582 8330


What does personal data mean?

“Personal data” means any information relating to an identified or identifiable living person. If we are not (or at least not without a disproportionate amount of time and effort) able to relate a direct link to you personally, this information is not personal data.

Legitimate Interest

When we process your personal information based on legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests. We will not use your Personal Data for activities where our interests are overridden by the impact on you. The following section on ‘How do we collect and process your personal data?’  further details on the ways we process your data based on legitimate interests.

How we collect and process your data and why we have it

We use personal information collected via our website for a variety of business purposes described below. We process your personal information based on legitimate business interest and/or compliance with our legal obligations.

Statistical data

For the process of retrieving your requested information from our websites, our servers store certain data needed for service delivery and/or for statistical or security purposes in anonymised or pseudo-anonymised form. In this context general information is recorded, such as your internet address or browser type. The data does not enable us to draw conclusions regarding your identity; they are always collected under a pseudonym. 

In common with many businesses, we use Google Analytics to provide insight into who visits our site. You can find the Google Analytics privacy policy here: Google’s Privacy Policy Opt-out

Web services

In order to access various Zaizi services online, such as account management or requesting support, you will need to register for a “Zaizi Account”. Such services may be governed by a separate privacy statement which may differ from this policy.

Gated content

In order to access various content, such as whitepapers, reports, webinars, register for events or reach other dedicated marketing material, we will ask for mandatory data (marked “*”) to reach this content and to provide you with additional marketing information via email at a future date. The subscription is voluntary and you are free to withdraw your consent anytime by clicking the unsubscribe link in the email.

Contact Forms

If you want to contact us by using our contact and support forms, you will be asked to provide your contact information (entry fields marked “*”), which we will process or use as far as necessary to get in contact with you and provide you with the information you desire. You are free to provide additional information (through the data fields not marked “*”), which we will of course process in line with all applicable data protection requirements as well. 


From time to time, we may send you information regarding services or products that we think may be of interest to you or your business. 

We are committed to responsible email sending practices. We only send emails to individuals whose data has been lawfully and fairly obtained. If at any time you do not wish to receive emails from us, please use the unsubscribe functionality contained in all of our email communications. We use MailChimp to assist us in managing your data for email marketing. For more information, please see MailChimp’s privacy notice.

How we use cookies

We use different types of “cookies” (small text files that are placed on your device):

You can configure your browser settings to select or block certain cookies. Most browsers allow you to turn off cookies. However, please be aware that disabling or blocking cookies may restrict certain functionalities on the website.

Here’s a list of cookies that can be found on our website.

_gid _ga _gat_gtag_UA_25167117_1GoogleWeb analytics to improve performance
lidc, li_gc, li_alerts, lang, bscookie, bcookie, JSESSIONID,
LinkedInUsed for embedded services, store consent of guests regarding the use of cookies for non-essential purposes, language setting, impressions of LinkedIn alerts
personalization_idTwitterPersistent cookie installed by Twitter
SID, LOGIN_INFO, use_hotbox, PREF, SSID, HSID, watched_video_id_list, __utma, __utmz, demographics, VISITOR_INFO1_LIVEYoutubeGoogle set a number of cookies on any page that includes a Youtube video. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Youtube users, including information that links your visits to our website with your Google account if you are signed in to one. Information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States. This cookie does not identify you personally unless you are logged into Google, in which case it is linked to your Google account.
continuous_play_v3, player, vuid, _ga,
VimeoWe embed videos from our official Vimeo channel. When you press play Vimeo will drop third party cookies to enable the video to play and to collect analytics data such as how long a viewer has watched the video. These cookies do not track individuals.

Social plugins
We use different types of “social plugins”.

How long do we keep your information?

The personal data that we collect from you will be stored only for so long as is necessary to fulfil the purpose for which the data was collected, or to comply with applicable legal, tax or regulatory requirements.

Disclosure of information 

Our website is principally designed in a way that limits the collection and processing of personal data to a minimum. In certain cases, we are obliged to transfer your personal data to third parties due to applicable legal requirements. This is for instance the case when there is reason to suspect a crime or misuse of our website.

For the provision of certain services, we may make use of external service providers. As far as such external service providers need to have access to personal data, we ensure that any such access is limited to the extent necessary for the provision of the respective service. Furthermore, such external service providers of course have to submit themselves to comply with all applicable data protection regulations.

Data protection with regard to partners and links

Our websites contain multiple links to companies we maintain business relationships with. We are in no way responsible for compliance with data protection requirements regarding the use of our partner’s websites. For information concerning data protection when visiting these websites, please refer to the respective companies’ website privacy policies.

Protecting and storing your personal data

Personal data we collect is stored on specially protected servers. Access is restricted to a limited number of authorised persons who need access in order to administer our websites or ensure their proper functionality, especially with regard to technical support.

Your rights

At your request, we will inform you what personal data we have stored about you and for what purpose(s). Should we ever store false data about you, despite our efforts to only store accurate and current data, we will correct it promptly upon recognition or at your request.

Right to be informed

We take our data protection obligations very seriously. You have a right to be informed about how your data will be used. Under our data protection obligations should you have any further questions or suggestions regarding the protection of your personal data processed in connection with the use of our websites & email marketing please contact us at

If you want us to delete your personal data, you are able to remove your consent at any time. You can do this by contacting

If deletion of your data should not be possible for technical or legal reasons, we will block the respective data instead.

How to contact us

Should you have any further questions or suggestions regarding the protection of your personal data processed in connection with the use of our websites, please contact us: privacy@zaizi.comIf you have any concerns about our use of your personal information, you can make a complaint to us.

You can also complain to the ICO if you are unhappy with how we have used your data  ( We would however appreciate the chance to deal with your concerns before you approach the ICO.

Thanks for joining us! We’ll keep you informed with regular updates.

Sign up to our newsletter

This field is for validation purposes and should be left unchanged.