Service design is seeing a real boom lately — it’s seen as one of the fastest-growing design disciplines in the world.
But why is it becoming so popular? And how can it help the public sector maximise efficiencies and deliver a better service?
In this Digital Leaders Week webinar, you’ll find out how service design can solve deep and complex problems and help to innovate and transform public services.
Our senior service designer Mick Angel looks at:
- What – The definition of service design and why it’s beneficial
- When – The best time to do service design in your projects
- Why – Understanding the value a service delivers and the role service design plays in this
- How – Tips on how to do service design well