Product management and service design are playing a growing part in how the public sector delivers services to users.
Historically organisations across all sectors, not just in government, have struggled to get the best for their users and their organisation. In this webinar, we show how product management and services design will help you strike that balance and increase your chances of successfully implementing digital government products.
In this Digital Leaders Week webinar Steven MacLellan, Head of Product at Zaizi, covers:
- the public sector and how digital change has evolved over the years
- what is product management and service design?
- why you should take the product approach with digital projects
- how the two disciplines fit into the various stages of product development