In order to affect real change, government bodies need to create demonstrably superior digital services that citizens or customers actually want to use and are will to engage with. 

Zaizi has set out a vision for data-driven government and why we think its the future.

The ebook looks at the thinking behind a data-driven government and the main challenges that government is facing, including:

• Meeting the demands of both the digitally savvy and technologically challenged customers and citizens with easy-to-use services
• Reducing the costs and risks of developing and launching new services
• Developing an efficient, streamlined IT estate that continues to meet the demands of customers and service providers as they change over time.

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