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Zaizi win £8 million contract to support DLUHC with user-centred policy outcomes

Zaizi is pleased to announce the largest contract win in our company’s history. Over the next two years, we’ll work with the Department for Levelling Up, Housing and Communities (DLUHC) as they develop a range of new digital public services and policies. 

We’ll be supporting DLUHC as they deliver successful policy outcomes through user-centred design capability, Agile working methods and technical support. We’ll be supplying additional resources to urgent projects as well as standing up full Agile multidisciplinary teams.

Supporting user-centred policy

This new contract follows on from successful Discovery work Zaizi have completed for DLUHC. This includes a Discovery exploring the merits of a national landlord register and work for the Leasehold Advisory Service (LEASE) to understand the needs of leaseholders and park home owners as they sought to resolve disputes. The work around the merits of a national landlord register led to some further technical exploration work. Aspects of our research findings also informed the new white paper A fairer private rented sector

“We’re delighted to have been chosen by DLUHC to help support policy teams developing user-centred policy,” says Aingaran Pillai, Zaizi founder and CEO. “I’m hugely proud of the hard work our teams have put in. To win a contract like this shows the level of trust we’ve built with a key government department. At Zaizi we have a strong belief in the power of user-centred design. It’s a tool to design both good policy and digital public services that deliver the outcomes. We’re looking forward to getting to work and helping realise the potential of government in these areas.”